The paperwork
Our policies
Two documents, both written to be read rather than scrolled past. This page is only the way in to them.
The documents
What each one is
Terms and Conditions
The agreement you enter into when you book a clean with us. Updated 16 September 2026.
Read the terms and conditionsPrivacy Policy
How we handle the personal information you give us when you book. Updated September 2026.
Read the privacy policy
What changed, and when
Revisions
Every version of each document, newest first. The page is always the current one; the PDF beside it is generated from the same data on the same day.
| Document | Version | Date | What changed |
|---|---|---|---|
| Terms and Conditions | v1.4 | 16 September 2026 | Public liability cover is stated as the Service Team’s, at a minimum of $10 million and verified by certificate of currency. Marigold holds no policy of its own and clause 10 now says so. |
| Service Checklists | v1.2 | 14 September 2026 | Generated from the published checklist data. Window cleaning removed from every service, and the vacate list restructured so each area matches the deep clean it is derived from. |
| Terms and Conditions | v1.3 | 14 September 2026 | Clause 2 now excludes window cleaning of any kind, interior or exterior, which is what the checklists and every service page already said. |
| Terms and Conditions | v1.2 | 14 September 2026 | Generated from the published terms. Recurring cleans now state weekly, fortnightly and monthly, and the service scope points at the current checklists. |
| Privacy Policy | v1.0 | 12 September 2026 | First published version. Not regenerated in this pass. |
Ready when you are
Nothing in there is a surprise.
The price you see is the price you pay, the checklist is published before you book, and the guarantee is in the terms rather than only in the marketing.
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